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Warehouse-Native Product Analytics

Get insights across all customer touch points.
Pay only for insights, not event volume.
Provide self-service analytics with governance.

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The Next Generation of Product Analytics

Next-generation product analytics is warehouse-native, with the analytical power of BI. Watch the video to learn more.

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Benefits

 

Modernize your product analytics stack for a fraction of the cost

Full Business Context

Access any data in the warehouse. Deeply understand the drivers of retention, referrals, and revenue.

Privacy & Security

Your customer data never leaves the warehouse. Maintain a single governed source of truth.

Cost & Maintenance

Simply connect to the warehouse and self-serve. No data movement. Cost not tied to event volume.

Architecture

Product Analytics
in the Modern Data Stack

Best-in-class analytics and instrumentation, centered on the data warehouse. Leveraging the Composable CDP.

Learn More

 

Self-serve answers to your next question at the speed of thought

 

Key Capabilities

Cross-Channel Visibility

  • Track journeys across self-serve, marketing, product, sales, and support channels
  • Define conditional stages as logical sets of event sequences and/or user properties
  • Slice and dice cohorts of users by any data in the warehouse for rich business context

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Behavior-Based Segmentation

  • Dynamically define behavioral cohorts based on precise sequences and timing of events
  • Build high-performing audiences based on desirable behavioral cohorts
  • Create data warehouse views of targeted audiences for activation

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Customer Journey Analytics

  • Understand why certain campaigns or business programs drive user acquisition
  • Identify users and behavioral patterns that drive feature-level adoption and retention
  • Leverage behavioral cohorts to explain account-level retention and revenue

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Testimonials

  • NetSpring is the Holy Grail of product analytics. You don’t have to move your data anywhere.

    It sits directly on your data warehouse, looks across all data sets, and supports both traditional BI analysis and modern event-centric product analytics. It is also self-service, so you can expand the reach and impact to everyone in the organization, not just technical teams.

    And when it comes to cost, NetSpring is cost-efficient and scales with our business.

    Chang Yu, VP of Product
  • In an increasingly digitized world, it is critical for enterprises to get a deeper analytical understanding of product and customer experiences.

    But enterprises struggle to do this well due to a gap between current first-generation product analytics tools, AI/ML, and BI tools. The next generation of product analytics needs to bridge this gap and advance the sophistication of analytics with a simple, user friendly, self-service interface.

    Christina Noren, Product Leader – Splunk, Interana, Cloudbees, Cypress
  • Relative to our peer Web3 companies, NetSpring gives us an important competitive advantage.

    With NetSpring working directly on our data warehouse, we now have a view into retention and activation others don’t have. We can track cohort-specific KPIs, then easily build and test hypotheses that are leading to improvements to our platform, especially around the first user experience.

    The ability to segment our creators by specific behaviors has helped us identify which segments matter most. This was a level of granularity previously hidden from us.

    Matt Alston, Co-Founder & CEO
  • The history of analytics is rooted in relational data models and batch SQL querying on data at rest. As the need for temporal, streaming, and event-oriented analytics increased, we saw specialized systems, such as first-generation product analytics, emerge focused on one primary aspect of time-series.

    In the process, these specialized systems have lost the analytical power of relational systems.

    Clement Pang, Co-Founder, Chief Architect – Wavefront, VMware
  • A core focus of DCP Midstream is our commitment to operational excellence.

    Leveraging NetSpring to analyze real-time data gives our team members key information to prioritize critical work, support quick response, and more effectively serve our customers.

    Rob Sadler, Group Vice President of Energy, Transition & Transformation

Unlock more business value from product analytics

Get a complete view of account-level journeys, understand attribution, and unlock cross-functional business insights. Extend your templated funnel, cohort, or retention analysis with the ad hoc analytical power of BI.

Read the Blog

Getting started is easy.

Connect to Snowflake, BigQuery, Redshift or Databricks. Be up and running in an hour.

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