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Senior Solutions Engineer

San Francisco and Redwood City, CA

Our Company

NetSpring is a Cloud platform-as-a-service for Operational Analytics. NetSpring’s mission is to empower enterprises to reach their peak of operational efficiency by infusing analytics in every day-to-day operational decision. We provide the best software to measure, monitor, alert and act on all operational business data with speed and at scale. NetSpring aims to be the data-driven central nervous system of every enterprise. 

We are creating a new category in the data analytics space. We are a deeply technical, advanced analytics product. Understanding customer requirements deeply, mapping them to NetSpring’s product capabilities, and implementing customer use cases within the NetSpring platform, is critical. That’s where you come in.

Our Team

We are a team of seasoned software professionals who have built multi-billion dollar companies from scratch. The founders were part of the founding team at ThoughtSpot, a revolutionary new Business Intelligence company. We have deep expertise in enterprise software, large-scale distributed systems, data processing, data visualization and analytics. NetSpring is funded by top-tier Silicon Valley venture capital firms – Khosla Ventures and Dell Technologies Capital.

What you will do:

  • Participate in building the foundation of the solutions engineering team
  • Engage with customers and prospects on understanding their business requirements and how they map to NetSpring’s solution
  • Design and implement customer use cases in the NetSpring platform working actively with customers on data sources, modeling and advanced analytics
  • Drive customer implementations to completion and success within timelines and budgets
  • Provide technical help for customers using the product for evaluation or in production
  • Conduct technical orientation sessions for new customers onboarded to the NetSpring platform

Skills you possess:

  • Experience working with a SaaS service for an enterprise data analytics product
  • Deep technical understanding of data analytics and familiarity with analytic tools and platforms
  • Hands-on technical with building and delivering analytics solutions for enterprise customers
  • Strong SQL, ETL, data modeling, and scripting skills
  • Ability to quickly understand and integrate with new tools and platforms
  • 5+ years of experience as a solutions engineer

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